While we wish everything is up to your standards, we recognize that returns or refunds may be necessary. Most instances will be handled case by case. Please message us to get your questions answered or to start the return process.
Custom Items:
All returns and refunds on custom items are handled on a case by case basis. We will work with you within reason on any issue that arises.
Digital Items:
All purchases are final and not available for refund. Please message us if there was an error with your order.
Ready Made / Made to Order / Pre-Order:
Returns and Refunds are welcomed within 14 days of delivery. 15 days or more, will be handled on a case by case basis.